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My husband and I have a trade insurance policy with one sure insurance. After receiving numerous cancellation warning letters (not received documents that were stated as being received during phone call..... after being on hold for over 30 mins per call) we called to...
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Anonymous
jeanette

having the exact same problem

1.0
Talke, England
I didn't like
  • Shocking call hold times
  • Fraudulently taking payments
  • Scam artists
#1054727
Reply to reviews
At renewal time my quote came but was nearly £1000 higher so I shopped around and chose a policy that; not only offered better cover, but was cheaper than last year's offering! I therefore informed OneSure that I would not be renewing with them and purchased my new...
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Anonymous
Anonymous

Did a similar thing to meThey are crooksLook at the reviews on the trust pilot site They have removed all the bad reviews Saying that they couldn't verify the user had done bu...

#1053737
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Cannot believe how an insurance company can get it so terribly wrong , Do not bother trying to get hold of an operator as its constant answer machine.First call waited an hour, next 40 mins no answer, you have to leave a message, have phoned 25 times wasted hours,If...
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Talke, England
I didn't like
  • Teribble service
  • Poor service
#1044488
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Short Review on February 02, 2017

One Sure Insurance
#1001425
1.0
Details
The best of the best at scamming people this insurance company is a joke. Stay very clear. You sit on hold for at least half an hour if you need to speak to them. They will charge you extra money on top of your premium if you notify them of a claim even when you are not claiming on your own insurance. Ive had many insurance policy's over the years and this is the worst ive had in my life
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

One Sure Insurance Auto Insurance Review

One Sure Insurance
#996427
2.0
Details
£690 for van insurance. Cancelled after 6 weeks. I received back £370 Pure ripped off. Worst insurance company ive ever dealt with.
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Additional Fees
Billing Practices
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Product or Service Quality
Reliability
Website

Short Review on November 24, 2016

One Sure Insurance
#960927
I noticed that one sure insurance have 46 reviews with 0 cases unresolved so I'm not hoping out for much. Wankers win again...
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Van Car Insurance Review

One Sure Insurance
#959377
Ripped off when I cancelled. I had insurance for approximately one month for my van. I paid £690 up front. I cancelled after a month às i purchased a car. After fees and cancellation fees i am being reimbursed for £375.. = £315 for 1 months insurance. STAY WELL AWAY .
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this problem was due to their agent making a mistake and my son would not get the money ,they are the worst company i have dealt with on behalf of my son or any one else and would advise people to steer clear of these cowboys or you will regret it, they take ages to...
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#1042682
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I sold my scooter, then went to cancel the insurance with Onesure (underwritten by Zenith) to find theres a £50 cancellation charge in the terms of business! How money grabbing! The policy was due to end in 43 days and was fully paid up ( at £99). If I dont pay they...
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1.0
#1032934
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I am a new part time trader. Once one sure who are a BROKER took full payment they started sending me texts saying if i dont give them 3 reciepts for purchased cars they will cancel my insurance with in 7 days so at 36 cars a year is starting to look like a full time...
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Talke, England
I didn't like
  • Poor service
#1013577
Reply to reviews
I have just started a new car trade insurance with onesure all was ok 3 personal car's nothing special sound's good. as the payment was made then I was put on hold for 10 minutes then cut off I phoned back and was cut off 3 more time's I was told it was a problem with...
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1.0
#1001261
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I have been insured under one sure for many years,and been totally unhappy with their service,unfortunately through being very busy and with the hope things will change for the better,i let things go and insurance rolled over,etc,to another year! I have recently had a...
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Bowkem
Bowkem

Already posted a complaint about one sure insurance,I'm in the process of seeking legal advice about their activities and with the hope of bringing legal action against them!!...

1.0
#997778
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Paid £690 for a years insurance. Cancelled after a month and received back £370 roughly. That is a pure scam, legal but still a scam.... I don't remember seeing that in the pages of small print. Stay away and find a decent company. For sure ill be telling everyone to...
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1.0
#979482
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It appears that one-sure staff can lie and get away with it. I had a motor ins with them and when I bought a younger motor asked them to put the new motor on the original insurance as a extra motor. Because I could not give them a sale date of the old van they informed...
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2.0
Talke, England
I didn't like
  • Staff are ignorant and lack training
  • Poor service
#969979
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