When setting up my business in March this Year it looked like OneSure was the company that could insure exactly what I wanted. Half a Year later when making some changes to another policy with them, it turned out that I wasn't insured at all for my type of business.
After OneSure reviewed the phonecalls with their sales guy, they admitted it was their mistake and cancelled the policy and was offered a full refund. Guess what, 5 weeks later now and still no refund. When trying to contact them they ignore you.
Next step - legal action... If you're looking for any type of insurance, do yourself a favour and go elsewhere!
Product or Service Mentioned: One Sure Insurance Business Insurance.
Reason of review: Poor customer service.
Monetary Loss: $800.
Preferred solution: Full refund.
I didn't like: Refund policy.