Spitfire House, 142-154 Congleton Rd, Talke, Stoke-on-Trent ST7 1LX, UK
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Exchange, Refund and Cancellation Policy
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When setting up my business in March this Year it looked like OneSure was the company that could insure exactly what I wanted. Half a Year later when making some changes to another policy with them, it turned out that I wasn't insured at all for my type of business.

After OneSure reviewed the phonecalls with their sales guy, they admitted it was their mistake and cancelled the policy and was offered a full refund. Guess what, 5 weeks later now and still no refund. When trying to contact them they ignore you.

Next step - legal action... If you're looking for any type of insurance, do yourself a favour and go elsewhere!

Review about: One Sure Insurance Business Insurance.

Reason of review: Poor customer service.

Monetary Loss: $800.

Preferred solution: Full refund.

I didn't like: Refund policy.

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